1. Introduction

Welcome to Soursky Design. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.

2. Company Information

3. Products and Services

Soursky Design specializes in the sale of necklaces, earrings, and pendants. We also offer additional services such as repairs and resizing for an additional cost.

4. Pricing and Payments

  • Pricing: All prices on our website are fixed.
  • Payment Methods: We accept payments via credit card through PayPal.

5. Shipping and Delivery

  • Shipping Methods: We use EMS and DHL for shipping.
    • EMS: Delivery within approximately 3 weeks.
    • DHL: Delivery within a few days.
  • Tracking Information: Tracking information is provided for all shipped orders.

6. Returns and Refunds

  • Return Policy: You may return products within 14 days of receipt, provided they are in their original packaging and in new, unused condition.
  • Refunds and Exchanges: We offer refunds or exchanges for returned items.
  • Sale Items: Only regular-priced items may be refunded. Sale items cannot be refunded.
  • Defective or Damaged Products: If a product is defective or damaged, we will repair the item at no additional cost.

7. Customer Data and Privacy

  • Data Security: All customer data is secured and will not be transferred to third parties.
  • Privacy: We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

8. Terms of Use

By using our website, you agree to:

  • Comply with all applicable laws and regulations.
  • Refrain from engaging in prohibited activities such as hacking, data mining, and unauthorized use of our content.

9. Intellectual Property

All content on the Soursky Design website, including text, graphics, logos, and images, is the property of Soursky Design and is protected by intellectual property laws. You may not use any content from our site without our prior written consent.

10. Liability and Disclaimers

  • Product Use: Sourskydesign is not liable for any damages resulting from the use of our products.
  • Accuracy of Information: While we strive to provide accurate information on our website, we do not warrant that all content is complete, accurate, or current.

11. Dispute Resolution

Any disputes arising from the use of our website or services will be resolved through arbitration or mediation, as agreed upon by both parties. The laws of Israel will govern these terms and conditions.

12. Miscellaneous

  • Promotions and Discounts: Any promotions or discounts offered by Soursky Design are subject to specific terms and conditions, which will be outlined at the time of the offer.
  • Changes to Terms: Soursky Design reserves the right to update or modify these terms at any time. Your continued use of our website following any changes indicates your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at in**@***********gn.com.

By using the Soursky Design website, you agree to these Terms and Conditions. Thank you for choosing Soursky Design. We look forward to serving you.